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Nordiv Montreal (“we”, “our”, “us”) is committed to protecting the privacy and security of our customers’ personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit or make a purchase from https://nordivmontreal.com.
Business Name: Nordiv Montreal
Registered Address: Pieter van der Doesstraat 12, 3262JW Oud-Beijerland, The Netherlands
Email: info@nordivmontreal.com
Business Registration (KvK): 97539406
VAT Number: NL005275823B39
Business Hours:
Monday–Friday: 9 AM – 5 PM
Saturday–Sunday: 10 AM – 5 PM
We primarily serve customers in Canada and comply with the Personal Information Protection and Electronic Documents Act (PIPEDA).
We may collect the following categories of personal data when you interact with our store:
Personal identification: full name, billing and shipping address, phone number, and email address
Order and payment information: transaction details, payment method, and billing records (processed securely by third-party payment providers)
Technical data: IP address, browser type, device information, operating system, and referral source
Website activity: pages visited, time spent on pages, cart activity, and referral links
Marketing consent information: preferences for email communication and marketing updates
Your personal data may be used for the following purposes:
To process and fulfill your orders
To communicate order updates, confirmations, and tracking information
To provide customer support and respond to inquiries
To manage payments and prevent fraudulent transactions
To send promotional or informational messages (only if you have opted in)
To analyze website usage and improve our online store
To comply with tax, accounting, and legal obligations
We only share personal information when necessary to deliver our services, such as with:
Payment processors (e.g., Shopify Payments, PayPal)
Shipping and logistics partners (for order fulfillment and delivery)
Analytics and marketing partners (e.g., Google Analytics, Meta Pixel)
IT and website service providers (for hosting, maintenance, and security)
All third-party partners are required to handle your data in compliance with PIPEDA and GDPR standards, and solely for the intended purpose of providing services to Nordiv Montreal.
We do not sell or rent your personal data to any third party.
Because we operate internationally and use third-party platforms (such as Shopify and overseas suppliers), your information may be transferred and processed outside of Canada and the European Union.
When such transfers occur, we ensure that adequate protection measures (such as data processing agreements and secure encryption) are in place.
We retain your personal data only as long as necessary to fulfill the purposes described above or as required by law (for example, maintaining order records for tax and audit compliance).
Our website uses cookies and similar technologies to enhance user experience, analyze site performance, and support marketing campaigns.
You can manage or disable cookies through your browser settings.
We may use tools such as:
Google Analytics
Meta Pixel (Facebook Ads)
Shopify or Klaviyo email marketing analytics
Under PIPEDA and relevant privacy laws, you have the right to:
Access your personal information
Request correction of inaccurate or outdated data
Request deletion (“right to be forgotten”)
Withdraw consent for marketing communications
Request a copy of your data (data portability)
File a complaint with the Office of the Privacy Commissioner of Canada (OPC) if you believe your rights have been violated
Requests can be made via info@nordivmontreal.com. We will respond within 30 days of receiving your request.
We take data protection seriously. All personal information is stored securely and transmitted using SSL encryption.
Access to customer information is restricted to authorized personnel only, and all partners handling data are contractually bound to maintain confidentiality and data security.
Our website may contain links to third-party sites. We are not responsible for the content, privacy policies, or practices of these sites. We encourage users to review the privacy statements of any external website they visit.
We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, or legal requirements.
The latest version will always be available on https://nordivmontreal.com, and the “Effective Date” above will indicate when the policy was last revised.
For any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact:
Nordiv Montreal
📍 Pieter van der Doesstraat 12, 3262JW Oud-Beijerland, The Netherlands
📧 info@nordivmontreal.com
🕒 Mon–Fri: 9 AM–5 PM | Sat–Sun: 10 AM–5 PM
